Key Outcomes

• Unparalleled Accessibility - An intuitive text-to-join process removed previous accessibility barriers, appealing the communication preferences of students at the Chabad of Binghamton.

• Precise Headcounts - Clear RSVP data enabled the Chabad of Binghamton to accurately prepare and allocate resources based on expected students attending.

• Targeted Reminders - Automated reminders only went out to those not yet registered, boosting event turnout efficiently.

• Streamlined Check-Ins - Evant simplified the process of checking in attendees, saving valuable time and effort.

Challenge

On any given Friday night, 550 students on average, would attend the Chabad of Binghamton's weekend social gatherings. But students had to jump through hoops like filling out forms, navigating websites and sending emails just to RSVP for events - a tedious and time-consuming process. Additionally, without accurate attendee counts, properly allocating resources and preparing for upcoming events was extremely difficult for Rabbi Levi and his team. Overall communicating was very tough through their existing channels like emails, website forms, and phone calls, these channels failed to resonate with the younger, text-centric student crowd.

Solution

Over 3 years ago, Chabad of Binghamton implemented Evant's SMS platform to open seamless communication lines with its community. Students were thrilled, as now they could effortlessly RSVP and stay updated on events by simply sending a text to a dedicated number - eliminating clunky forms and websites. Now through their effective text RSVP App, Chabad of Binghamton had a smoother system in place for thier whole community.